Workforce Agility That Moves at Your Speed
In this dynamic ecosystem, change is the only constant, underscoring the strategic value of partnering with an agency like Crown. We handle both scale-ups and scale-downs with a structured, information-driven approach to ensure smooth transitions that align with client needs.
We highly value proactive communication from our clients and uphold the utmost confidentiality that accompanies this level of trust. Our process begins with a thorough understanding of the business’s needs, including the scope of the change, desired timeline, and specific requirements, such as affected roles or departments, or prioritization based on seniority, attendance, or performance.
Scaling Down
Decreasing demand requires a thoughtful, respectful, and people-centric approach. We begin with a comprehensive data analysis, considering seniority, attendance, and performance to prioritize who to release. This approach is adjusted based on client preferences and input.
Whenever possible, we strive to reassign impacted employees to other open roles within Crown’s client network. Our employees are our greatest asset and our biggest investment, and our goal is to maximize the investment we make in their careers and continue the relationship in new and creative ways whenever possible.
In situations where we are unable to retain employees, we provide detailed guidance and documentation to support these employees through the unemployment process. We strive to maintain ongoing relationships with these individuals and reach out when new opportunities arise. At the client’s request, our goal is always to return reassigned employees when client demand returns.
Scaling Up
Crown has found its niche in maintaining a personalized client and candidate experience while being a significant volume player within the industry. We possess a robust toolkit that enables us to scale up quickly when needed.
Our approach centers on two key elements: maintaining a steady, ongoing pipeline of candidates and rapidly scaling up for mass hiring events. These strategies allow us to exceed ramp-up timelines in the event of critical business changes. The dynamic marketplace is what makes working at Crown exciting!
Our team brings expertise in launches and large-scale ramp-ups, guided by a comprehensive launch checklist and a tailored implementation plan designed to meet each client’s unique needs. This proven methodology has been successfully implemented at multiple sites, consistently allowing us to meet or exceed the timeline demands of each client.